Privacy Policy

Last Updated: [Insert Date]

At Rapid Movers (ABN: [Insert ABN], referred to as "we", "us", or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect personal information including but not limited to:

• Full name
• Contact details (phone number, email address, home/move addresses)
• Payment details (for invoicing)
• Business name (if applicable)
• Details related to your booking or move

We collect this information when you:

• Visit our website (rapidmovers.com.au)
• Submit a form, email us, or contact us by phone
• Request a quote or make a booking
• Use our services

We may also collect anonymous usage data via cookies or analytics tools to improve our services and website performance.

2. How We Use Your Information

We use your personal information to:

• Provide and manage our moving services
• Respond to inquiries or quote requests
• Send invoices and process payments
• Communicate updates about your move
• Improve our service quality and website
• Comply with legal obligations

3. Disclosure of Personal Information

We may disclose your information:

• To our staff and contractors as necessary
• To service providers such as payment processors or hosting platforms
• When legally required or to comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. This includes secure server environments and appropriate access controls.

5. Cookies & Analytics

Our website may use cookies and analytics tools to track performance and enhance user experience. You can manage cookies via your browser settings.

6. Accessing and Correcting Your Information

You may request access to or correction of your personal information at any time. To do so, please contact us at info@rapidmovers.com.au.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Rapid Movers
📧 info@rapidmovers.com.au
🌐 www.rapidmovers.com.au